Royal Mail
Posted: Sun Nov 26, 2017 9:09 pm
Just who do they employ nowadays?
I got a letter yesterday to a TA6 address, mine is TA7. Wrong name, wrong street name, wrong village name. The only similarity is the other person lives at number 8 but 9 miles away! To make it worse there is no return address. It looks official so in all good conscience I'm going to deliver it myself tomorrow afternoon and make sure it gets to the right place just in case it's important.
Absolutely pathetic service, not the first time I've had issues with Royal Fail, last month they "lost" a cheque for £1000 which only had to go 20 miles.
That involved me having to go into the bank and cancel a cheque and issue a replacement, another hour of my time wasted because of a substandard service. Surely if we post stuff with RM we enter into a contract for their service? If they fail or cock up like this surely we should be able to claim damages?
It's got to the point where I won't be using the postal service anymore. Too late, too unreliable and too expensive for a substandard service.
I got a letter yesterday to a TA6 address, mine is TA7. Wrong name, wrong street name, wrong village name. The only similarity is the other person lives at number 8 but 9 miles away! To make it worse there is no return address. It looks official so in all good conscience I'm going to deliver it myself tomorrow afternoon and make sure it gets to the right place just in case it's important.
Absolutely pathetic service, not the first time I've had issues with Royal Fail, last month they "lost" a cheque for £1000 which only had to go 20 miles.
That involved me having to go into the bank and cancel a cheque and issue a replacement, another hour of my time wasted because of a substandard service. Surely if we post stuff with RM we enter into a contract for their service? If they fail or cock up like this surely we should be able to claim damages?
It's got to the point where I won't be using the postal service anymore. Too late, too unreliable and too expensive for a substandard service.